One time purchase and initial membership orders generally take 48-72 to be processed and shipped. Our free shipping option takes 3-5 days. 

For recurring or renewal orders, the date that you first purchased a membership will be your renewal date. You can expect to receive your order about a week after your renewal date. 

Actual shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible. On rare occasions, shipping may take longer than expected. Please note, we do not ship on the weekend. 

If you don’t receive your kencko delivery within 10 days days of your purchase or renewal date, please contact us at [email protected].

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